Effective Date: August, 2026.
1. Introduction. Elite Equine Marketplace LLC (“Elite Equine”, "we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application or website (collectively referred to as the "Service"). By using the Service, you consent to the practices described in this Privacy Policy.
2. Information We Collect.
(a) Personal Information. We may collect personal information that you voluntarily provide to us when you use the Service, such as your name, email address, phone number, and other contact information.
(b) Non-Personal Information. We may collect non-personal information about your use of the Service, including but not limited to device information, log data, and usage statistics. This information is collected through various technologies, such as cookies and web beacons. See Section 5 (Cookies, Tracking Technologies, and Your Choices) below for details, including additional consent controls for visitors in the UK, EU, and EEA.
3. How We Use Your Information. We may use the information we collect for various purposes, including but not limited to: (a) Providing and improving the Service; (b) Personalizing your experience and delivering customized content; (c) Communicating with you about updates, offers, and promotional materials; (d) Responding to your inquiries and providing customer support; (e) Analyzing trends, administering the Service, and gathering demographic information; (f) Protecting the rights, property, and safety of Elite Equine, its users, and the public. Registered accounts and newsletter subscribers may receive promotional emails from us; every promotional email includes an unsubscribe link that lets you opt out of promotional messages at any time without affecting delivery of transactional or account-related communications (such as order, listing, password, and verification emails), which are not promotional in nature and cannot be unsubscribed from while your account remains active.
4. Information Sharing and Disclosure. We may share your information in the following circumstances:
(a) With Your Consent. We may share your information when you give us your explicit consent to do so.
(b) Service Providers. We may engage third-party service providers to perform functions on our behalf, such as hosting, data analysis, email delivery, and customer support. These providers have access to your information as necessary to perform these tasks but are obligated not to disclose or use it for any other purpose.
(c) Legal Requirements. We may disclose your information to comply with applicable laws, regulations, or legal processes, or in response to a valid request from law enforcement or governmental authorities.
5. Cookies, Tracking Technologies, and Your Choices. We and our service providers (including Google Tag Manager and the Meta/Facebook Pixel) use cookies and similar technologies to operate the Service, remember your preferences, measure site performance, and deliver relevant advertising, including to visitors who have browsed our Service but not created an account.
(a) UK, EU, and EEA Visitors. If we determine, based on your IP address, that you are visiting from the United Kingdom, European Union, or European Economic Area, we display a cookie consent banner before loading any analytics or advertising cookies. Analytics and advertising cookies are only activated if you click "Accept All." If you click "Decline," those cookies are not loaded, and your browsing is not tracked by our analytics or advertising tools. Strictly necessary cookies required for the Service to function are not affected by this choice.
(b) All Other Visitors. For visitors outside the UK, EU, and EEA, analytics and advertising cookies may load automatically as part of normal Service operation, consistent with applicable law.
(c) Browser Controls. Regardless of your location, most browsers let you block or delete cookies through their settings. Blocking cookies may affect the functionality of the Service.
6. Data Retention. We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. If you unsubscribe from promotional emails, we retain a record of your email address on our suppression list so that we can honor your opt-out going forward.
7. Security. We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Your Choices and Rights. You may have certain rights regarding your information, including the right to access, update, or delete your personal information, and to opt out of promotional emails and push notifications through your account settings or the unsubscribe link included in promotional emails. Please contact us using the information provided below to exercise these rights.
(a) UK, EU, and EEA Residents. If you are located in the UK, EU, or EEA, you additionally have the right to: access the personal data we hold about you; request correction or erasure of your data; restrict or object to our processing of your data; receive your data in a portable format; withdraw consent at any time where processing is based on consent (such as cookie consent); and lodge a complaint with your local data protection supervisory authority. To exercise any of these rights, contact us using the information below.
9. Third-Party Links and Services. The Service may contain links to third-party websites or services. We are not responsible for the content or privacy practices of such websites or services. We encourage you to review their privacy policies before providing any personal information.
10. Children's Privacy. The Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we may have collected information from a child, please contact us using the information provided below.
11. Updates to this Privacy Policy. We may update this Privacy Policy from time to time. The revised policy will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically for any changes.
12. Contact Us. If you have any questions or concerns about this Privacy Policy, please contact us at eliteequinemarketplace@gmail.com.